If you have ever wondered why we do what we do...here are some reasons why. Thank you all. We have loved working with you. We want more clients just like each one of you. We know you had a lot of choices and we are so happy you chose us!
From: William M.
Date: February 3, 2018 at 4:57:35 PM EST
To: Kevin Blair, Stacie Miles, Ali Robinson
Subject: Your help
Hello, you two.
I'm cc'ing Ali, because I feel that y'all are an amazing team.
I spoke mostly with you two throughout my loan process, but please forward this on to thank each Elemental employee involved.
I want to start by saying that my overall experience was fantastic. I could not have hoped for more. I have never purchased a home and you guys made this experience amazing.
Some things that come to mind are my initial consult. I met with you (Kevin) and I asked all the questions that I wanted to - answers were informative and options were explained very well. Follow-up was spot-on, and most importantly to me, you did what you said you would do. I could not ask for more.
Once the loan became real, you (Stacie) were amazing. I really appreciate the time taken to explain things that I was so unfamiliar with. I sincerely appreciate you taking the time to do this in person, and then following up via email and phone calls when I had further questions.
All together, a spectacular experience. I took the survey that was sent via email, and gave each category the highest marks available.
More importantly, I am already recommending you to my friends and family.
My sincere thanks for the Popcorn and congrats card, as well!